Subject Matter Expert - Customer Support
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the DAZN with the position of Subject Matter Expert - Customer Support - DAZN which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Subject Matter Expert - Customer Support - DAZN below matches your qualifications. Good Luck: D
Build your customer service skills by being a first point of contact for DAZN customers. Work on DAZN’s customer retention strategy....
- Build your customer service skills by being a first point of contact for DAZN customers
- Complete our customer service training programme
- Gain broader business experience by working with multiple global teams
- Work on DAZN’s customer retention strategy
- Provide valuable feedback to improve the customer experience
- Build data and performance skills by ensuring KPI and SLA adherence
- Be part of an inclusive and dynamic customer service team
- Own customer issues
- Atleast 2+ years of experience in a Customer Support as SME or part of support to agents.
- Experience working under pressure with the flexibility to meet the requirements of a 24/7 365 day per year operations team
- Previous experience using Zendesk
- An interest in global sports
As part of our team, youll have the opportunity to make your mark and the power to make change happen. Were doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. Were using world-class technology to transform sports and revolutionize the industry and were not going to stop. DAZN VALUES – THE ‘HOW’ IN WHAT WE DO: AMBITIOUS – people who want to make a big impact and drive DAZN forward. INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business. People who come up with better, simpler ways of doing things. PASSIONATE – people who are proud of our product, our content and our business – and love to shout about it. People who love what they do and show commitment every day. BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results. SUPPORTIVE – people who know that we achieve more as a team than as individuals. People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers. People who consider others before making decisions.
At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.
Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.
Information :
- Company : DAZN
- Position : Subject Matter Expert - Customer Support
- Location : Hyderabad, Telangana
- Country : IN
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Subject Matter Expert - Customer Support job info - DAZN Hyderabad, Telangana above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Subject Matter Expert - Customer Support job info - DAZN Hyderabad, Telangana in 25-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 25-05-2024
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