Data Validator

Vacancy Name Data Validator
Vacancy ID VN2749
Location India - Mumbai
Created Date 4/19/2024 8:02 AM
Description As Data Validator, you will be responsible for efficiently and effectively validating submissions of
supplier questionnaires and documentation. You will identify data issues and flag up inaccuracies for
resolution, to ensure the data held on Achilles platforms is of high quality. The work involves
accuracy and close attention to detail, requiring good technical, and organisational skills. It will be
important to demonstrate sound time management and planning while remaining flexible in
approach.
Key Responsibilities RESULTS & RESPONSIBILITIES
DATA QUALITY

Review information submitted within Supplier questionnaires

Contact Suppliersto resolve data entry errors orinconsistencies

Highlight any missing orincomplete information and notify the Supplier Telephone Account

Management Team where further action isrequired

Ensure all data is in accordance to scheme standards andprotocols

Carrying out other tasks to progress customer data from application to full

registration on the database

Use internal systems to identify any application problems or issues and escalate to the

appropriate person or team

Monitor Supplier renewals and documents approaching expiry, and inform the

Supplier Telephone Account Manager, who will follow up with the Customer

Update and maintain customer details and account records using in-house

applications

Maintain an accurate and up to date contact log of all customer communication using

CRM

Review requests for non-standard data

Achilles Information (India) Private Limited 404/5/6/7, B Wing, Everest Grande, Mahakali Caves Road, Andheri East, Mumbai – 400 093, E:
india@achilles.com T: +91 (0)22 6128 7900 CIN: U74999MH2011FTC215462
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PROCESS EFFICIENCY

Manage workload through CRM queue to ensure all outstanding queries are

addressed

Processsupplier questionnaires quickly and accurately to meet agreed Service Levels

(SLA’s)

Work with Supplier Account Managersto address any issues in a timely fashion

Maximize publication rates, taking actions to reduce time from questionnaire

submission to publication on the system (Time topublication)
COLLABORATION

Ensure smooth information flow between data validation and the Supplier Account

Manager

Update CRM with clear, concise notes on data issues and steps forresolution

Maintain an accurate and up to date contact log of all customer communication using

CRM or back office systems

Respond quickly and clear to requests for assistance

Work closely with Supplier Account Management to ensure a seamless, value-add service

to our customers
BUSINESS IMPROVEMENT

Attend monthly team meetings to discuss issues,suggestions, and improvements relating

to the running of the team.

Take part in morning huddles to review previous day and to set daily objectives

Use Lean techniques to identify and implement process efficiencies

Review standards and protocols to suggestimprovements

Develop new skills through attendance at formal training, participating in group

workshops, and undergoing coaching with experienced agents
CONTROLAR ONLY

Assist large Buyers when they are engaging independent contractors, collecting evidence

of required documentation prior to being able to work E.g. Right to Work forms, insurances
etc.

Receive documentation,scan hard copy and upload to a database, as necessary

Complete data validation check of documents to ensure compliance

Qualifications Graduate and above
Person Specification Person Specification
COMPETENCIES
DECISION MAKING

Takes decisions that are clearly within their scope of authority

Checksthat decisionsmade are consistent with organizational values, policies and

guidelines

Ensuresthat decisions are taken in a timely mannerso as not to delay other activities

Seeksthe support ofrelevant others when decisions are outside own area of

expertise or responsibility
CREATIVE CAPACITY

Uses initiative to resolve recurring problems in own role or team

Takes calculated risks to improve own performance

Tries out new ways of working

Allocates time to identifying and resolving the root causes of problems

SUPPORTING COLLEAGUES

Offers own time and experience to help others learn

Supports the learning and development of colleagues by coaching, mentoring or training

Takes an active interest in the people with whom they work

Goes out of their way to be supportive and helpful toothers

DRIVING QUALITY

Takes personal pride in delivering work of the highest standards

Sets targets for quality and completeness of work that go beyond the minimum required

Develops robust processes by which work is checked, assessed and monitored for quality

Compares the quality of work against that of others in similar roles or teams and strives to

outperform others
DRIVE & MOTIVATION

Gains personal satisfaction from performing their role to the best of their ability

Seeks ways to add value or ‘go the extra mile’ in their current job

Projects a positive, credible self-image; has an enthusiastic, energetic and positive approach

to work

Talks about their role and personal contribution in positive terms

DEVELOPING SELF

Engages in on-the-job learning

Reads relevant industry, organisational, technical or professional publications, relevant to

their role

Attends training courses to develop their knowledge

Learns from others within their own function or team

Achilles Information (India) Private Limited 404/5/6/7, B Wing, Everest Grande, Mahakali Caves Road, Andheri East, Mumbai – 400 093, E:
india@achilles.com T: +91 (0)22 6128 7900 CIN: U74999MH2011FTC215462
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KNOWLEDGE

Language skills appropriate to customer base

High level of computer literacy, in particular MS Office applications and Databases

Accuracy and strong attention to detail

Achilles products and services

Achilles question sets and data requirements

Achilles CRM and operational processes

Accuracy and strong attention to detail

EXPERIENCE

Previous experience in data validation/quality checking beneficial

We welcome applications from people of all backgrounds. We foster a diverse and inclusive culture that empowers staff to grow and maximise their skills in an environment free from all forms of inequality.

• We recognise that everyone is different, with different needs, this is why our benefits package supports individual financial, physical and mental wellbeing. Benefits will vary from country to country, however some benefits offered include:Generous employer pension; 6.5% employer contribution
• Income Protection & Life Assurance
• Option of Private Medical Insurance, Dental Insurance and Critical Illness cover
• Subsidised Gym Membership through Gymflex
• 25 days Holiday (plus Bank Holidays), Holiday Buy Scheme
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme which includes counselling & legal advice
• Give as you earn and volunteer day off
• Cycle to Work Scheme
• Season Ticket Loan
• Achilles Advantage Club (high street retail discounts)
• Enhanced maternity, paternity and shared parental leave provisions
• Flexible working environment
• Health & Wellbeing initiatives

When you apply for a role with Achilles, we collect and process your personal data as described in our recruitment privacy notice