Process Associate - Content Moderation - English

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Provide resolution to maintain standards of quality. Review content and provide resolution based on prescribed guidelines. Any Graduate (PG an added advantage)....

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Content Moderation - English
We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
  • Provide resolution to maintain standards of quality
  • Review content and provide resolution based on prescribed guidelines
  • Recognize trends and patterns and raise issues timely
  • Provide insights to help improve the support to the users
  • Maintain a thorough understanding of process and policies
  • Provide excellent customer service to our customers
  • This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
Qualifications we seek in you
Minimum qualifications
  • Any Graduate (PG an added advantage)
  • Freshers are eligible
  • Fluent in English Language
Preferred qualifications
  • Effective probing skills and analyzing / understanding skills
  • Problem solving skills with customer centric approach
  • Must be able to work on a flexible schedule (including weekend shift work)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.


Job
Process Associate

Primary LocationIndia-Hanamkonda

ScheduleFull-time

Education LevelBachelors / Graduation / Equivalent

Job PostingMay 22, 2024, 9:41:21 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time


Information :

  • Company : Genpact
  • Position : Process Associate - Content Moderation - English
  • Location : Hanamkonda, Andhra Pradesh
  • Country : IN

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Process Associate - Content Moderation - English job info - Genpact Hanamkonda, Andhra Pradesh above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Process Associate - Content Moderation - English job info - Genpact Hanamkonda, Andhra Pradesh in 22-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 22-05-2024