Call Support
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Valor PayTech with the position of Call Support - Valor PayTech which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Call Support - Valor PayTech below matches your qualifications. Good Luck: D
Answering customer inquiries and providing technical support via phone, email, or chat. Troubleshooting hardware and software issues and providing timely…...
Valor’s success trail always had the performance matrix in its business model. People with a growth mindset, great behavioral competencies, amazing technical abilities, appetite for continuous improvement and excellence, well balanced with the prized joy of life will do great at Valor PayTech.
Designation: Call Support | Experience: 2+ Years | Location: Guindy, Chennai
- Answering customer inquiries and providing technical support via phone, email, or chat.
- Troubleshooting hardware and software issues and providing timely solutions.
- Escalating unresolved issues to higher-level support or relevant departments.
- Following up with customers to ensure satisfactory resolution and customer satisfaction.
- Maintaining accurate records of customer interactions and technical issues in the company’s database.
- Collaborating with cross-functional teams to address complex technical problems.
- Continuously updating knowledge base articles and resources for self and team improvement.
- Adhering to company policies, procedures, and service level agreements (SLAs).
- High school diploma or equivalent; additional technical certifications or degrees are a plus.
- Previous experience in customer service or technical support roles preferred.
- Strong communication skills, both verbal and written.
- Proficiency in using help desk software and CRM systems.
- Ability to work flexible hours, including weekends and holidays, in a fast-paced environment.
- Demonstrated problem-solving skills and a customer-focused mindset.
- Patience, empathy, and professionalism when dealing with customers under pressure.
Information :
- Company : Valor PayTech
- Position : Call Support
- Location : Guindy, Chennai, Tamil Nadu
- Country : IN
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Call Support job info - Valor PayTech Guindy, Chennai, Tamil Nadu above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Call Support job info - Valor PayTech Guindy, Chennai, Tamil Nadu in 10-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 10-05-2024
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