User Experience-IXD - Staff

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

At EY, we use design as a tool for visioning, business transformation, and customer experience creation. Currently spread over 40 locations around the world, our global design community of 2200+ innovation strategists, product designers, service designers, transformation experts, creative technologists, experience designers, and brand designers collaborates actively with EY’s advisory services to help our clients design, build and launch new innovative products, services and corporate ventures. With rapid growth across EYs Innovation and Experience Design (IXD) practice, were looking for design strategists, service designers, design researchers, and digital designers to join us at our GDS (Global Delivery Services) Design Studios.

The opportunity

We are looking for someone who is passionate about digital design, has excellent craft capability, and experience leading teams to execute high-quality, world-class design. You will do well if you have a strong entrepreneurial mindset toward business, while also being able to navigate corporate structures. You have experience leading engagements and growing relationships with existing clients on both local and international level. We believe that a holistic understanding of business, technology, and design is at the center of what we do and are looking for a candidate that has the experience and a mindset that matches these parameters.

Manager/Lead Experience Design

The opportunity

We are looking for someone who is passionate about digital design, has excellent craft capability, and experience leading teams to execute high-quality, world-class design. You will do well if you have a strong entrepreneurial mindset toward business, while also being able to navigate corporate structures. You have experience leading engagements and growing relationships with existing clients on both local and international level. We believe that a holistic understanding of business, technology, and design is at the center of what we do and are looking for a candidate that has the experience and a mindset that matches these parameters.

Key responsibilities:

• Run projects with multiple teams, managing budget and resources
• Demonstrate excellent time-management and multi-tasking capability
• Scope, plan, and lead UX activities from initial requirements to concept, interaction design and development. Produce storyboards, scenarios, user flows, wireframes, design prototypes and UI specifications
• Execute hands-on – from concept stages to final fit-n-finish, and craft them with high visual quality and communication
• Establish cross-functional relationships within the wider EY consultancy to help cross-selling product design services.
• Drive cross-discipline development. Establish rituals for sharing, learning, and collaborating
• Excel at communication and engagement
• Develop strong collaborative and commercial network with other studios
• Stay updated on the latest developments/trends/thinking around UI/UX methods and tools
• Support business development, including shaping and presenting proposals to potential clients
• Mentor, support and inspire other designers and colleagues, and help others grow
• Work in close contact with adjacent disciplines: design research, service design, business design and technology

Skills and attributes

• Demonstrated ability to apply the skill to solve complex, multifaceted and/or new problems, and to apply their knowledge and skill to customize solutions to specific requirements.
• Find ways to improve coordination of work in progress, and utilization of staff within and across teams, and exercise leadership in a collaborative way
• Enable the development of a positive team environment, balancing individual initiative with team collaboration, and with EY priorities.
• Find ways to improve the balance between personal and professional commitments and develop greater personal well-being for self and team members

Who you’ll be:

• A skilled digital experience designer and design leader with good years of relevant design experience
• Designer with experience creating multi-modal design; demonstrated ability to span usability to motion design
• Outgoing, results-oriented, motivated, and naturally collaborative
• Possess exceptional verbal, written, visual communication, and facilitation skills in English; attention to detail, and proud of one’s skill and craft
• Experienced with project -managing and lead design projects – timelines, deliverables, milestones, reviews, governance etc.
• Master of your toolbox – expert at one or more of Figma, Photoshop, Illustrator, InVision, Principle etc. Deep understanding of design systems, UI patterns, and UI tech such as HTML5/CSS3/angular/bootstrap etc.
• Owner of a fantastic portfolio you can share.

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