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Team Member-Customer Experience-SUPPORT SERVICES-Customer Experience

Kotak Mahindra | Mumbai, Maharashtra | IN

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Kotak Mahindra with the position of Team Member-Customer Experience-SUPPORT SERVICES-Customer Experience - Kotak Mahindra which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Team Member-Customer Experience-SUPPORT SERVICES-Customer Experience - Kotak Mahindra below matches your qualifications. Good Luck: D

Reporting Relationship SVP- Customer Experience. Daily review of pending complaints beyond a specified timelines and takes responsibility of getting complaints…...

Hamster Kombat

Team Member- Customer Experience

Job ID
Department Customer Experience - Nodal
Location Mumbai
Number of Positions 4
Reporting Relationship SVP- Customer Experience
Grade M3
  • Daily review of pending complaints beyond a specified timelines and takes responsibility of getting complaints closed
    • Monitoring and driving closure of complaints to ensure improvement in TAT adherence%
Collaboration with cross functional teams to zeroise pendency leading to improvement in TAT
    Ensure that all cases which are breaching or going to breach the TAT gets closed within defined timelines
      Daily follow up with all respective stakeholders to ensure that cases gets resolved within prescribed TAT
        • 3 – 5 years of work experience in Customer Service, Business or Operations
        • Domain knowledge of Consumer Banking products and operational processes
        • Good collaboration skills to engage with Business and Cross Functional Teams
        • Self-starter & target oriented mindset
          • Good communication skills

        If you wish to apply for this job position, please fill your details in the Kotak Fast Track A pplication Form and mail to

        Please mention the following in the subject line as ‘ ”Position Name” –“ Your Name” – “ Your Current Business Group ”




        Information :

        • Company : Kotak Mahindra
        • Position : Team Member-Customer Experience-SUPPORT SERVICES-Customer Experience
        • Location : Mumbai, Maharashtra
        • Country : IN

        How to Submit an Application:

        After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Team Member-Customer Experience-SUPPORT SERVICES-Customer Experience job info - Kotak Mahindra Mumbai, Maharashtra above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Team Member-Customer Experience-SUPPORT SERVICES-Customer Experience job info - Kotak Mahindra Mumbai, Maharashtra in 23-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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        Post Date : 23-05-2024

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